Legal
Privacy Policy
Last Updated:
Information we collect
The Society Inc. is responsible for your personal information. We collect account and profile details, country and language, authentication information, journals, trades, portfolios, broker connections, group memberships, posts, messages, uploads, learning progress and rewards. We also collect information submitted through the waitlist, stream-access forms and support, plus IP addresses, device details, security logs and session information.
How and why we use it
We use this information to provide requested features, manage accounts and access, deliver service messages and respond to requests. Where applicable, we rely on performing our agreement with you, legal obligations, and legitimate interests in security and service administration, subject to your rights. We request consent for optional marketing and technologies where required. Providing information needed for a feature is necessary to use that feature; marketing consent is not.
Broker checks and shared information
Broker checks may send your account login and a protected value derived from your email to the partner directory. We retain affiliation results, IB codes and check timestamps to manage access. Administrators and your group leader may see your name, email, affiliation, creator status and restrictions to manage your group. Posts and messages are visible to their intended audience.
Contests, points and cosmetics
When you use contests, we share your member identifier, username, avatar and relevant access permissions with the contest technology provider. Eligibility checks return whether you meet the applicable requirements, rather than your underlying broker balances or trading volume. We process contest participation, simulated trading results, points and XP, cosmetic inventory, purchases made with points, receipts and equipped appearance. Profiles, rankings and contest views can display your username, appearance, results and earned totals to their permitted audience; group-restricted contest details remain access-controlled. We send account restriction, profile-update and deletion requests to the provider to keep the services aligned.
Providers and international processing
We share information with service providers for hosting, account authentication, data storage, email, video delivery and platform communications. Features you use may also share relevant information with messaging services, broker or contest partners, external video providers and AI services. We may disclose information to meet legal requirements, protect rights or support a lawful business transfer. We operate from Saint Lucia; providers may process information abroad under different privacy laws. Contact us for information about applicable transfer safeguards and how to obtain a copy.
Marketing and cookies
We use subscription choices and relevant profile or activity information to send the emails you request. Where enabled, email open and click tracking measures engagement. You can stop marketing through an email’s unsubscribe link without signing in; essential account messages continue. We keep consent and withdrawal records. The Cookies notice explains browser storage and external-video controls.
Retention and deletion
We retain information for account operation, requested services, security, recordkeeping and legal obligations. Some waitlist engagement records and signup IP information are cleaned after 90 days. Deletion requests in Settings deactivate your account and start a 14-day recovery window. After that window, eligible personal data is removed from active systems and provider cleanup is requested; failures may need follow-up. Necessary legal, security, dispute and consent records may remain, including protected identifiers used to prevent unwanted marketing. Backup copies remain until their retention cycle ends. Shared content may remain with identifying details removed where supported, and independent third-party copies are outside our control. Privileged accounts require assisted deletion through the team.
Your rights and choices
Settings provides export and deletion requests. Depending on applicable law, you may also request access, correction, restriction or portability, object to processing, withdraw consent, or complain to a competent data-protection authority. Withdrawing consent does not affect earlier lawful processing. Contact us using the details below; we may verify your identity and will respond within applicable legal time limits, explaining any lawful exception or extension.
Security and policy changes
We use access controls and other safeguards, but no system guarantees absolute security. We update this policy as practices change and provide appropriate notice of material changes.
Company and contact details
STOIQ SOCIETY is operated by The Society Inc., incorporated in Saint Lucia.
ACE Corporate Services Inc., Ground Floor, Rodney Court Building, Rodney Bay, Gros Islet, LC01 401, Saint Lucia
[email protected]